FAQ

Why choose Thrive?

Thrive Tutoring is a results-driven personalized learning service for academic tutoring, test preparation, advocacy and IEP/504 consulting, and college counseling for students in pre-kindergarten through college.

At Thrive Tutoring, we have an extremely high bar of excellence, which translates to recruiting, vetting, and hiring exceptional educators and leaders who have a track record of leading students to significant academic gains. When you work with us, your tutor will design a student learning plan and lesson plans specifically for your child. In other words, our instruction and our approach are completely tailored to the needs and goals of every child, and we do not use a cookie-cutter curriculum. We know there are a variety of options when it comes to selecting a learning specialist for your child, but families come to us when they are looking to hire the best and when they are looking for strong academic results.

Another important feature of our business is that we believe high-quality, personalized academic support should be available to all students, particularly those in high-need communities. We are providing free math tutoring to K-8 students in need through our nonprofit partner organization, Thrive 4 All. We hope you consider getting involved with our community work at Thrive 4 All.

What subjects and grade levels do you support?

We support all subject areas and grade levels from pre-kindergarten through college—and beyond! We also offer test preparation for ACT, SAT, PSAT, ISEE, and GRE. Please see our academic tutoring page for a full list of subjects and tests.

Do you have experience working with student with special needs?

Absolutely. We embrace all individuals and the qualities that make them unique. In fact, about 80% of the students we serve have an IEP or 504 plan.

Where will the tutoring sessions take place?

We meet in your home or at a nearby public location like a local coffee shop or library.

How long do sessions last?

Sessions are typically an hour, but the length varies from student to student depending on what they need, as well as other factors such as family budget and scheduling constraints. Sessions are billed to the nearest 15 minute mark.

How frequently do students receive tutoring services?

It depends! The frequency of tutoring sessions depends on a variety of factors, such as student needs and goals, family schedule, family budget, etc. We find that most students are tutored once or twice per week.

Do your teachers have experience with Orton-Gillingham or other intervention programs.

Yes! We have a team of over 150 educators, and their experience is very diverse. Many have been formally trained in the Orton-Gillingham Approach or a similar multi-sensory method (Wilson, SPIRE, Barton, etc.). Our team also has experience with Singapore Math, Reading Mastery, Seeing Stars, Read Naturally, Saxon Math, Words Their Way, i-Ready, Math Wise, Leveled Literacy, Step Up to Writing, Lucy Calkins Workshop, and many other academic curricula and intervention programs.

Do you use a predetermined curriculum?

No, we do not use a predetermined curriculum because there simply isn’t one silver-bullet program that meets the needs of all learners. We hire expert educators who develop a student learning plan and lesson plans specifically for each child. Our lessons are as unique as the children we serve, but they are all rooted in evidence-based approaches, such as Orton-Gillingham. We promise to deliver the highest quality instruction that will help your child meet goals and get results.

What are the next steps to sign up my child for a service?

Reach out to us! For Nashville inquiries, call (615) 398-1171, and for Memphis inquiries, call (615) 205-2302. For either location, you may complete our online interest form.

We look forward to getting to know you and your family.

How and when do I pay?

Before the first session, families fill out a service agreement and a payment form with two options: credit card or bank account.  This information is synced with our QuickBooks account. We settle up with families and pay tutors bi-weekly based on services rendered in the previous two full weeks. When your account is charged, you will receive an itemized receipt via email. 

May I pay a tutor directly?

Please do not pay the tutor directly as our accounting team processes all payments centrally and takes care of paperwork for taxes. Our teachers are all independent contractors.

What is your cancellation policy?

If you need to cancel and ultimately reschedule a session for a different date and time, please give us as much notice as possible. Cancellations with less than 24-hours notice will be charged in full. That said, we understand that emergencies happen and illness can occur suddenly. We take on good faith when cancellations occur due to sickness, and we expect that they align with missed school days. When a child is sick, cancellations made with less than three-hours notice will be charged in full. To cancel, please contact your tutor directly via both phone and email and copy katy@thrivetutoring.org on your email.