FAQ

Why choose Thrive?

Thrive Tutoring is a results-driven personalized learning service for academic tutoring, test preparation, college counseling for students in pre-kindergarten through twelfth grade—and beyond. We also offer a variety of small-group weekend workshops and summer camps.

At Thrive Tutoring, we have an extremely high bar of excellence, which translates to recruiting, vetting, and hiring exceptional educators and leaders who have a track record of leading students to significant academic gains. When you work with us, your tutor will design a student learning plan and lesson plans specifically for your child. In other words, our instruction and our approach are completely tailored to the needs and goals of every child, and we do not use a cookie-cutter curriculum. Also important to note, we offer a 100% money-back guarantee on our services. We know there are a variety of options when it comes to selecting a learning specialist for your child, but families come to us when they are looking to hire the best and when they are looking for results.

Another important feature of our business is that we believe high-quality, personalized academic support should be available to all students, particularly those in high-need communities. As such, a portion of all our profits goes toward scholarships for students in need to receive personalized learning services for free from our non-profit partner organization, Learning Matters.

What subjects and grade levels do you support?

We support all subject areas and grade levels from pre-kindergarten through twelfth grade—and beyond! We also offer test preparation for ACT, SAT, PSAT, ISEE, and GRE.

Do you have experience in working with children with special needs?

Absolutely. We embrace all children and the qualities that make them unique, including students with IEPs and 504 plans.

Where will the tutoring sessions take place?

We meet in your home or at a nearby public location like a local coffee shop or library.

How long do sessions last?

Sessions are a minimum of one hour and maximum of two hours. 

How frequently do students receive tutoring services?

It depends! The frequency of tutoring sessions depends on a variety of factors, such as student needs and goals, family schedule, family budget, etc. We find that most students are tutored at least once per week, but the majority of families schedule tutoring services twice per week. 

What is the difference between all-around support and subject-specific academic coaching?

All-around support is a comprehensive tutoring service that helps students work through their homework assignments and stay organized across all subject areas. While it is less in depth in one particular subject area, coaches help students with the full spectrum of assignments: essays, projects, math problems, reading, etc. There is also an important emphasis here on developing academic skills, such as organization, note taking, and time management.

Subject-specific academic coaching goes deeply into one particular subject area. Think of this as hiring a personal teacher for your child. This is ideal for students struggling in a subject area who need to close learning gaps. It is also ideal for students who are academically gifted looking for enrichment through advanced instruction that will take them to the next level. Coaches will also weave in mini-lessons on developing skills, such as organization, note taking, and time management.

Tell me more about the small-group workshops.

Our workshops are designed and facilitated by top-notch educators. Each workshop has a cap of ten students so that we can build strong relationships and tailor our instruction to unique student needs while also having enough students to generate valuable group discussions. Over the summer, we provide a variety of workshop options—from a five-day algebra prep course for students who want to get a head start on the upcoming school year to a two-week college-level writing course focused on turning good writers into exceptional, college-ready writers.

During the school year and summer, we offer PSAT, SAT, and ACT prep courses. These courses are designed for students who are trying to score as high as possible on these important national assessments. All of our facilitators scored in the 95th percentile or above on the test they are teaching.

Do you use a predetermined curriculum?

No, we do not use a predetermined curriculum. We hire expert educators who develop a student learning plan and lesson plans specifically for each child. Our lessons are as unique as the children we serve. Despite the diversity of our team and the lessons we create, we promise to deliver the highest quality instruction that will help your child meet goals and get results.

What are the next steps to sign up my child for a service?

Reach out to us! Please call/text (615) 398-1171 or email us at info@thrivetutoring.org. Also, feel free to submit your question through our contact form on the “Contact” tab of the website. 

We look forward to getting to know you and your family.

How and when do I pay?

For academic tutoring, test prep, and college coaching, families either pay the entire balance before tutoring starts or pay weekly, bi-weekly, or monthly for services rendered via automatic payments from a bank account or credit card.

Please note: Tutoring packages are valid indefinitely; in other words, the hours do not expire. The hours can also be transferred between siblings. 

May I pay a tutor directly?

Please do not pay the tutor directly as our accounting team processes all payments.

What is your cancellation policy?

If you need to cancel and ultimately reschedule a session for a different date and time, please give us as much notice as possible. Cancellations with less than 24-hours notice will be charged in full. That said, we understand that emergencies happen and illness can occur suddenly. We take on good faith when cancellations occur due to sickness, and we expect that they align with missed school days. When a child is sick, cancellations made with less than three-hours notice will be charged in full. To cancel, please contact your coach directly via both phone and email and copy katy@thrivetutoring.org on your email.